Practice Policy

Packaged sessions can be scheduled in advance but do not have to happen week to week — clients choose the days and times for each session. (e.g. a 4-session package could be one session a month for four months, two sessions for two months, or one session a week for four weeks.)

All packaged sessions must be used within 5 months of purchase unless otherwise discussed.

Unused sessions are non-refundable but may be transferred to another client or used as a credit at the therapist's discretion.

Clients can choose to connect via Video, Phone, or Chat.

If technical difficulties arise, we will switch to a phone session. If we're unable to continue, we'll reschedule at no additional cost.

Please ensure you are in a safe, comfortable, and private space during the session to allow full focus and engagement in therapy.

Sessions must be scheduled a minimum of 3–5 days in advance.

Sessions canceled with less than 8 hours' notice, or missed without notice, will be charged in full (single session) or deducted from package credits.

A 10-minute grace period is built in. If you're running behind, please send a message as soon as possible.

Virtual therapy is not suitable for clients in crisis or requiring immediate intervention. If you are in crisis or feeling unsafe, call 988 (the National Suicide & Crisis Lifeline, available 24/7), contact your local emergency services, or go to your nearest hospital.

While virtual therapy is effective for many, it may not be suitable for certain conditions or situations. We will assess together whether virtual therapy is appropriate for your needs.

All sessions are conducted through secure, encrypted platforms to protect your privacy.

No part of our sessions will be recorded without mutual consent.

Please ensure you are in a private, quiet space to avoid interruptions and maintain confidentiality on your end.

Prior to beginning virtual therapy, clients will be required to sign a consent form acknowledging understanding of the risks, benefits, and limitations of online therapy.

You have the right to ask questions about the therapy process and expectations at any time.

Payment is required before or at the time of the session. Accepted payment methods include Self-Pay (debit/credit) or FSA/HSA.

Weekly installments for packages are available upon request — email [email protected] or call (914) 364-3920.

Either the therapist or the client can decide to terminate therapy at any time. When possible, we'll schedule a closing session to review your progress and next steps.

Brief questions related to scheduling or logistics can be sent via email to [email protected].

Feel free to send a text to (914) 364-3920 with therapeutic updates and insights related to worksheets.

Responses will be made within 36–48 hours during business hours.